Contact
We're a small team. Choose the channel that matches your request — it gets to the right inbox faster and lets us reply with context. All addresses below land in our support system; you can also keep the conversation going by replying to our emails directly.
General support
Account help, listing issues, ranking questions, bugs, feature requests. The fastest channel — also opens a ticket you can track in your dashboard.
[email protected]Billing & refunds
Premium subscriptions, Sponsored slot bookings, invoices, refunds. See our Refund Policy first.
[email protected]Abuse & takedown
Reports of malicious servers, copyright/trademark complaints, impersonation, content removal requests. Please include URLs and evidence.
[email protected]Legal & privacy
Data-access requests, deletion requests, legal correspondence. Our Privacy Policy describes your rights.
[email protected]Operator details
MonitorMC is operated by Nichik Stanislav, sole proprietor (individual entrepreneur), TIN 20258238, Republic of Armenia.
Postal correspondence is currently accepted by email only at [email protected].
Response times
We aim to acknowledge messages within 24 hours (typically much faster on weekdays). Refund decisions take up to 5 business days. Privacy / data-rights requests are answered within 30 days as required by law.